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Contact Us - Orniva Living

Office Address

Andheri Head Post Office Andheri,
Mumbai, Maharashtra, India 400053

Email Address

sales@ornivaliving.com

Phone Number

(+91) 99757 55067

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Frequently Asked Questions

Quick answers to common questions about our rugs, customization and care.

Measure your seating or dining area. For living rooms, place the rug under at least the front legs of furniture. For dining tables, allow ~2ft extra on each side so chairs stay on the rug when pulled out.

Both. Product pages clearly state the technique. Handmade pieces are unique and artisanal; machine-made options are more consistent and budget-friendly.

Vacuum regularly without a beater bar. Blot spills immediately (donโ€™t rub). For deep cleaning, use a professional rug cleanerโ€”especially for wool and silk rugs.

Yes โ€” we offer full customization. Upload your reference on the customization page or send it via the form/WhatsApp. Weโ€™ll help finalize dimensions, materials and colors.

Yes โ€” we ship worldwide. Typical delivery is 10โ€“15 business days depending on destination and order complexity. Tracking and insurance are included for international shipments.